Critical Incident

Whenever you are striving to reinforce what you have learned, it can be helpful to review your attempts to implement the concepts, principles, or skills that you want to master. One process for conducting such a review is to complete a critical incident report. The process is as follows.

Recall an incident that provided you with an opportunity to apply what you have learned. Use the following questions to help you reflect upon the situation.
1. What was the situation?
2. What factors caused or contributed to the situation?
3. Where in the situation did you use the techniques/processes you recently learned?
4. Where could you have used your new learnings but did not? How come?
5. What can you learn from this situation that you can apply in the future to make the next outcome more effective?